Product Returns

All of our products are unique and produced only once ordered. Due to this, returns and exchanges are not supported if the customer ordered the wrong size, material or changed their mind.

However, if you receive a product with a manufacturing error or a damaged item, we offer a free replacement or a refund if you contact us within 14 days of product delivery. To initiate the process, please send an email to sales@nujami.com with your order number and clear photos showing the issue.

 

To view the full refund policy, click here